Refund Policy

Aramex Company :

If The Shipment Is Returned, The Customer Will Bear The Full Return And Clearance Fees.

DHL Company :

If The Shipment Is Returned, The Customer Will Bear The Full Return And Clearance Fees.

FedEx Corporation :

If The Shipment Is Returned, The Customer Will Bear The Full Return And Clearance Fees.

Express Shipping Company :

If The Shipment Is Returned, The Customer Will Bear The Full Return And Clearance Fees.

SMSA EXPRESS:

If The Shipment Is Returned, The Customer Will Bear The Full Return And Clearance Fees.

SMR Company :

SMR Companies Do Not Bear Any Fines For Returning Shipped Goods For Legal Reasons, Customs Procedures, Weather Conditions, Natural Disasters Or Political Problems In The Region That Have Affected Transportation Or Clearance And The Like.

Terms Of Return For Registration And Subscription To The Site :

Annual Subscriptions :

The Merchant Has The Right To Request A Full Refund Within A Period Of Ten Days In Case He Does Not Use The “MyCN” Services. If He Requests The Refund After The Tenth Day, A Month’s Value Will Be Deducted From The Price Of The Package + Other Services Used, In Exchange For The Referendum, And The Merchant Has The Right To Request A Partial Refund Of The Amount Is Within Thirty Days, As A Month's Subscription + Other Services Used Only Will Be Deducted, And If The Merchant Requests A Return After A Month, The Request Will Be Rejected And He Is Not Entitled To Claim Any Other Amounts.

Monthly Subscriptions :

The Grace Period For Raising The Return Request Is For A Period Of Three Days From The Date Of Subscription. The Merchant Has The Right To Return During The Mentioned Grace Periods, Provided That No Service Related To The Package Has Been Used.

Shipping Return Terms :

The Fees For Returning The Shipment Are Estimated At Three Dollars, Depending On The Type Of Package, In Addition To The Internal Shipping Fees To Be Determined After The Return.

Return Terms For Personal Shopper :

When Purchasing Through A Personal Shopper And Shipping The Products Through The Supplier To Your Warehouse, The Allowed Return Period Is Within Seven Days Only, Provided That The Supplier Agrees To The Return. Otherwise, The Products Are Not Returned.

Terms Of Refund :

In The Event Of A Request To Return The Parcel And Cancel The Shipment Before The Tracking Number Is Issued, The Value Of The Fee Will Be Returned As A Balance In The Customer's Account In TNMART