faq

FAQ

Most Common Faq's

How to send us an order to buy from websites?

  • To send us your request Fill in the tablefill in the table
  • Example how to fill out your application
document

To contact customer service directly:

name + whatsapp number

What is our commission for buying Chinese websites?

  • Buying from all Chinese websites: Our commission (7%) of the total invoice value
  • Buy quantities including as a container and more: Commission rate (5%) for containers
  • Note: The commission rate is adjusted according to the purchasing value

What is the exchange rate of the Chinese yuan against the dollar?

Money transfer methods

  • Bank transfer

  • Paypal: Paypal commission to the buyer

Note: Money can be transferred through exchange offices in Chinese currency in some Arab countries.

Link to download the 1688 app on iPhone and Android

Buy from sites | How much time do I need to collect my order

From 3 to a week.

Buy from sites | How much time do I need to receive the goods?

It varies by country and shipping method